General Privacy Policy
Thank you for visiting Heaptrace Technology’s website. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our practices regarding your personal information and how we will treat it.
1. Information We Collect
1.1 Personal Information:
We may collect personal information, such as your name, email address, phone number, and company name when you voluntarily provide it to us through our website or when you contact us. We only collect personal information that is relevant and necessary for the purposes outlined in Section 2.
1.2 Non-Personal Information:
We may automatically collect non-personal information about your visit to our website, such as your IP address, browser type, operating system, and referring website. This information is collected to analyze trends, administer the site, and gather demographic information about our user base. It is not linked to any personally identifiable information.
2. Use of Information
We use the information we collect for the following purposes:
2.1 Providing and Improving our Services:
We may use your personal information to respond to your inquiries, provide the services you request, and improve our website and services.
2.2 Communications:
We may use your personal information to communicate with you, such as sending you newsletters, updates, and promotional materials. You have the option to opt-out of receiving these communications at any time by following the unsubscribe instructions included in the emails or contacting us directly.
2.3 Analytics and Customization:
We may use non-personal information to analyze trends, track user activities, and gather demographic information to improve our website’s content and customize your experience.
3. Disclosure of Information
We do not sell or rent your personal information to third parties. However, we may disclose your information in the following circumstances:
3.1 Service Providers:
We may engage trusted third-party service providers to assist us in providing and improving our services. These service providers will have access to your personal information solely for the purpose of performing their services on our behalf and are obligated to maintain the confidentiality of your information.
3.2 Compliance with Laws:
We may disclose your information if required to do so by law, regulation, or legal process, or if we believe in good faith that such disclosure is necessary to protect the rights, property, or personal safety of Heaptrace Technology, its users, or the public.
3.3 Business Transfers:
In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you via email or prominent notice on our website of any change in ownership or use of your personal information.
4. Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no security measure is completely foolproof, and we cannot guarantee the absolute security of your information.
5. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by Heaptrace Technology. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of those websites before providing any personal information.
6. Changes to this Privacy Policy
We may update this Privacy Policy from time to time